Virtual Urgent Care
A general informational reference for conditions that may or may not be clinically addressed through independent healthcare providers accessible via the platform.
Important Disclaimer: IndyVyve acts solely as a technology platform and marketing partner of Leg Up Recovery, LegUpRx, and their independent healthcare providers. IndyVyve does not provide medical services, medical advice, or prescription drugs directly. All medical services and prescriptions (if deemed medically appropriate by an independent provider) are provided directly by independent National Telehealth Providers. Virtual Urgent Care is for non-emergency conditions only and cannot treat severe symptoms, injuries, life-threatening conditions, or prescribe controlled substances. In a medical emergency, call 911 or visit the nearest emergency room immediately. Any compounded medications prescribed are prepared independently by state-licensed compounding pharmacies; compounded drugs are not FDA-approved, and the FDA does not evaluate them for safety, effectiveness, or quality.
Conditions Commonly Eligible for Independent Medical Evaluation
1. Cold, Flu, & Respiratory
Independent medical providers can assess symptoms, recommend over-the-counter treatments, or prescribe medications if medically necessary for the following common conditions:
- Cold and flu symptoms
- Sinus infections (sinusitis)
- Sore throat and strep throat
- Cough and bronchitis
- Seasonal allergies
- COVID-19 symptoms
2. Skin & Eye Conditions
Because telehealth utilizes secure video and photo uploads, certain dermatological and eye issues may be eligible for virtual diagnostic evaluation by independent virtual licensed medical providers:
- Pink eye (conjunctivitis)
- Rashes, hives, and allergic skin reactions
- Insect bites and stings
- Acne, eczema, and rosacea
- Cold sores
- Minor burns, scrapes, and cuts
Conditions Commonly Eligible for Independent Medical Evaluation
3. Stomach & Gastrointestinal
- Nausea and vomiting (mild to moderate)
- Diarrhea and constipation
- Heartburn and acid reflux (GERD)
- Stomach aches and abdominal cramps (mild to moderate)
4. Women’s & Men’s Everyday Health
- Urinary Tract Infections (UTIs)
- Yeast infections and Bacterial Vaginosis (BV)
- Birth control and emergency contraception formulations
- Erectile dysfunction (ED)
- STD/STI clinical consultations and laboratory testing coordination
5. Pain & General Wellness
- Headaches and migraines
- Minor joint pain, body aches, or gout flare-ups
- Minor sprains and strains (severe cases require in-person diagnostic imaging)
- Evaluations for short-term, non-controlled maintenance medication refills
Common Prescriptions
If deemed medically appropriate following an independent clinical evaluation, independent licensed healthcare providers may prescribe:
1. Antibiotics
For suspected or confirmed bacterial infections (such as UTIs, strep throat, sinus infections, or localized skin infections).
2. Antivirals
For targeted viral illnesses (such as the flu, COVID-19, cold sores, or herpes flare-ups).
3. Allergy Medications
For seasonal allergy management.
4. Dermatology & Topicals
For skin conditions treatable via secure digital photo upload review (including eczema, rashes, allergic reactions, severe acne, or fungal infections).
5. Gastrointestinal & Anti-Nausea Medications
For mild to moderate acid reflux/GERD, mild to moderate nausea, stomach cramps, or IBS flare-ups.
6. Everyday Health & Short-Term Refills
Independent telehealth care providers may prescribe essential lifestyle medications and coordinate short-term prescription refills for non-controlled medications:
- Oral contraceptives and emergency contraception formulations.
- Targeted treatments for yeast infections and bacterial vaginosis (BV).
- Short-term refills of standard, non-controlled maintenance medications (such as blood pressure, thyroid, or cholesterol medications) to prevent an immediate lapse in care.
